October 07, 2016

Welcome to the Human of Ibis Sydney World Square. A blog series dedicated to giving you an insight into all the awesome things we get up to here at Ibis Sydney World Square. Our first Human of Ibis Sydney World Square is Jenny Lai, front office receptionist. Jenny holds a bachelor of hospitality management that she earned at the Blue Mountains international hotel management school and has been with us for almost a year. She loves her job because of the day to day challenges she faces and the opportunity to learn new things every day. It is with great pleasure that I introduce Jenny Lai – Font office, Receptionist.


What do you spend your time doing at Ibis Sydney World Square
During the day my duties include welcoming guest, check-ins, and check-outs, prepare loyalty members amenities, special request, making sure guest in the hotel are satisfied and assisting them in any possible way.

What is/are your favourite thing(s) about the hotel?
My colleagues. We have a great team communicate well together; we are proactive and very passionate.

How did your first week at Ibis Sydney World Square go and what were your first impressions?
My first week at IBIS world square was very stressful because it was a new position I was in. However, I was happy and enjoyed learning new things. My first impression were how close the team to each other and how cheerful they all were. I definitely felt welcome joining the team.

Favourite food?
Chocolate, it makes me happy and Chinese food because I am a traditional Hong Kong girl J

Favourite movie?

Favourite song?
Lukas Graham - 7 Years

What is your funniest/silliest moment in life?
There isn’t one standout, but I always smile and laugh to myself for no reason.

If you could have dinner with any fictional or non-fictional character/person, who would it be and what would you eat?
That would have to be Taylor swift. We go to a fine Dining restaurant, because it would take time to eat and I could spend more time chatting with her.

Favourite quote?
‘’Trust yourself and you will know how to live.’’